Winning Edge Training and consulting

"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch

Over the past 23 years WINNING EDGE has partnered with multiple organisations to design and provide solutions for a variety of people development initiatives.

To help you understand the myriad themes and areas we have dabbled in, we have outlined few of our programs to help you understand the scope of our work.

Our Learning solutions are customized to meet the needs of the organisation and the target audience, and for this we always fall back on our reliable WINNING EGDE ‘6D Framework’ Click
Our learning solutions offer tools, techniques and constructs for practical implementation
Methodology and Duration would vary basis the need

Impactful Business Communication

Communicate effectively in a business set-up to express your thoughts with impact and leave a lasting impression on your stakeholders.

“You can have brilliant ideas, but if you can’t get them across,
your ideas won’t get you anywhere.” – Lee Iacocca

Learn to communicate with clarity no matter what the mode : verbal, written or non- verbal.

Have powerful result oriented stakeholder conversations, articulate your thoughts and intent in an objective and focused manner, understand your communication style and that of others, project confidence and emotional balance in critical interactions, know how to look poised and maintain etiquette in all forms of communication.

Managing and Accelerating Performance

“What you cannot measure, you cannot control. What you cannot control,
you cannot improve.” – Guillermo Colin Garcia

Managing performance is beyond just the annual appraisals, it is a round the year commitment of facilitating performance and unleashing potential

Know the basic tenets of what truly makes managing performance a successful and relevant process.

The workshop is customized to cover the following :

Aligning to the larger vision, driving focused individual goals, establishing measures of the HOW and the WHAT, monitoring and motivating teams, methods of feedback, competency assessment through tools and techniques, Capability Development and potential mapping, impact of digital tools on performance management and ways to make the system more effective for various team compositions.

Business Story Telling

“Purposeful storytelling isn’t show business, it is good business.”
– Peter Guber

Nothing persuades like a story well told. To influence someone, to inspire teams to give their best in a challenging situation, an inspiring story can drive action positively, better than just articulating facts or stating strategy.

You will learn practical guidelines to narrate an emotive and impactful business story, how to deliver persuasive presentations, how to bring dry facts and figures to life when you reframe them as human experience and also explore ways to engage and hold the attention and interest of your audience.

Storytelling is the art of taking facts and turning them into a narrative that will help you get heard.

Managing Crucial Conversations

Managing conversations where opinions vary, emotions are high and stakes are high.

Holding difficult conversations skilfully, enhancing an open and positive team culture along with driving business results.

“Be brave enough to start a conversation that matters.” – Margaret Wheatley

This program will equip you with tools and techniques to turn difficult conversations into authentic and successful discussions and build meaningful relationships at work.

A powerful process of self- reflection of personal styles will lead to transformational shifts

The workshop equips delegates with a tool box of techniques and constructs useful to implement not just for professional interactions but also apply effectively in personal lives. The workshop will enable you to become aware of your style of communication and its impact on other and opportunities to flex your style based on situations and the ask.

Building 4 key Interpersonal Skills

"One good conversation can shift the direction of change forever.” – Linda Lambert

Intent, actions and expression are the cornerstones of developing and sustaining relationships.

In our organisation today, which operate in networks of high dependency and matrix structures, it is essential for people to retain their focus on common objectives and have mutually respectful and result oriented relationships

This workshop focuses of 4 important interpersonal skills.

Managing feedback, holding crucial conversation, conflict management and influencing and networking skills.

The workshop equips delegates with a tool box of techniques and constructs useful to implement not just for professional interactions but also apply effectively in personal lives. The workshop will enable you to become aware of your style of communication and its impact on others and opportunities to flex your style based on situations and the ask.

Creative Thinking and Problem Solving

Lateral Thinking works with innovation at its heart. Unless one explores ideas to solve a problem or drive improvement, you will never know. Creative Thinking for problem solving and solutioning provides a complete toolbox . It enables true idea generation and also encourages users to consider the challenges associated with the defined problem statement

“But out of limitations comes creativity.” – Debbie Allen

Learn problem solving techniques and tools and ideation for continuous improvement (KAIZEN)

Most decisions today in organizations are discussed in stakeholder groups This program will help you make group discussions or team brainstorming sessions far more productive, interactive and raise the bar on the quality and number of ideas that are generated while solving a problem.

Managing Stress and a Work Life Balance

Many of us experience stress in life, whether this is in the short term form of one-off projects, or long-term stress from a high-pressure career or the pressure of a tilted work life balance. Not only can this be profoundly unpleasant but affects productivity, focus, learnability and composure of an individual. Stress is not just a psychological concern but also a physiological one.

“It is not the load that breaks you down, it is the way you carry it.” – Lou Holtz

Learn methods to become more self-aware and mindful, identify triggers of stress, techniques to tackle your triggers of stress, mastering your thoughts and feelings, creating inner stability and channelling positivity through the body and mind.

The program will help you exert more control in your reactions and responses to stimuli in the environment and becomes less overwhelmed.

We also conduct the following during the session (on request)

Basis health check by a Doctor
A session by a DR on Stress Management
A comprehensive 2 hour Yoga session

Emotional Intelligence

Emotional intelligence affects the manner in which an individual operations and interacts in a work and social environment. This impacts their ability to build rapport, connect, engage and thereby influence. High levels of emotional intelligence can help you become more confident, aware and thereby attuned to your social surroundings, building meaningful relations and driving outcomes.

“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both.”
– David Caruso

Based on the EI model of Daniel Golemen, the workshop covers various elements of self-awareness, self-management, Social Skills, Empathy, Social relationships and expression of emotions. You will also learn methods to communicate verbally and non-verbally with empathy and implement the techniques in varied real life situations.

Customer orientational and Servicing

The importance of high quality customer service and effective complaint handling can’t be overstated. If customer service quality is low, then business outcomes, company reputation and the bottom line will be negatively impacted.

“The customer’s perception is your reality.”
– Kate Zabriskie

Principles of customer orientation, methods to add value to the customer by identifying unstated needs, building rapport and a lasting relationship, managing customer recovery , handling escalations are some of the areas covered.

Every business wants the kind of customers who will bring in more customers. The program will help you learn how to engage and retain customers through value and delight.

This workshop will study the existing system and gaps and customize content accordingly

ASPIRE- first time managers

Moving from Doing to getting things done

Managers need to drive results by not just focusing on tasks but mainly managing people. This can be overwhelming if not understood practically. The program will help you identify your current strengths and challenges as a manager and guide you to allocate the necessary time and build requisite skills to deliver results through your team and also motivate them.

The key to success is leading and building your strong team

You will learn how to communicate a vision and set goals for the team, methods to ascertain the level of competence and commitment, methods of delegation and empowerment, set milestones and review them to take decisions

LEADERSHIP PIPELINE DEVELOPMENT Click

EXCEL- Managerial essentials

Managing managers and large teams

Management is not just a role of being the expert, nor is it just giving orders and direction. Among other things it is the professional skill of people management, of getting your teams to give their best and cultivating high performance organizations.

“Being a manager is about getting into the minds of the people you represent.”
– Sandy Gallin

You will learn how to gain commitment from the team, raise the bar of performance, streamline processes, give authentic feedback and coach the team to deliver their best, and at the same time build cohesion and collaboration within and between teams.

LEADERSHIP PIPELINE DEVELOPMENT Click

LEAD- Leadership excellence

Managing larger scale, scope and expectations as business leaders

“A leader is one who knows the way, goes the way and shows the way.”
– John C. Maxwell

To strengthen the foundation for future success, companies must commit to developing strong leaders at all levels. The demands are intense and they are constantly asked to get more out of their teams.

Understand your leadership style and how to adapt your style basis situations and people.

Develop a strong succession in the team, resolve through conflicts and help teams tackle bottlenecks. Bring about change and improvements in process and influence the organization to drive necessary action or decisions.

You will understand how organisations work and how to develop and use your professional network to achieve your objectives, and learn how to create and maintain a high-talent, high-energy and high-performance team.

LEADERSHIP PIPELINE DEVELOPMENT Click

Client Testimonials:

Click

Training & Learning Solutions

Building Inner Capabilities

"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch

Impactful Business Communication

“You can have brilliant ideas, but if you can’t get them across,
your ideas won’t get you anywhere.” – Lee Iacocca

Managing and Accelerating Performance

“What you cannot measure, you cannot control. What you cannot control,
you cannot improve.” – Guillermo Colin Garcia

Business Story Telling

“Purposeful storytelling isn’t show business, it is good business.”
– Peter Guber

Managing Crucial Conversations

“Be brave enough to start a conversation that matters.” – Margaret Wheatley

Building 4 key Interpersonal Skills

"One good conversation can shift the direction of change forever.” – Linda Lambert

Creative Thinking and Problem Solving

“But out of limitations comes creativity.” – Debbie Allen

Managing Stress and a Work Life Balance

“It is not the load that breaks you down, it is the way you carry it.” – Lou Holtz

We also conduct the following during the session (on request)

Emotional Intelligence

“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both.”
– David Caruso

Customer orientational and Servicing

“The customer’s perception is your reality.”
– Kate Zabriskie

ASPIRE- first time managers

Moving from Doing to getting things done

The key to success is leading and building your strong team

EXCEL- Managerial essentials

Managing managers and large teams

“Being a manager is about getting into the minds of the people you represent.”
– Sandy Gallin

LEAD- Leadership excellence

Managing larger scale, scope and expectations as business leaders

“A leader is one who knows the way, goes the way and shows the way.”
– John C. Maxwell

Client Testimonials:

Training & Learning Solutions

Building Inner Capabilities

"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."- Jack Welch

Impactful Business Communication

“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.” – Lee Iacocca

Managing and Accelerating Performance

“What you cannot measure, you cannot control. What you cannot control, you cannot improve.” – Guillermo Colin Garcia

Business Story Telling

“Purposeful storytelling isn’t show business, it is good business.” – Peter Guber

Managing Crucial Conversations

“Be brave enough to start a conversation that matters.” – Margaret Wheatley

Building 4 key Interpersonal Skills

"One good conversation can shift the direction of change forever.” – Linda Lambert

Creative Thinking and Problem Solving

“But out of limitations comes creativity.” – Debbie Allen

Managing Stress and a Work Life Balance

“It is not the load that breaks you down, it is the way you carry it.” – Lou Holtz

We also conduct the following during the session (on request)

Emotional Intelligence

“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both.” – David Caruso

Customer orientational and Servicing

“The customer’s perception is your reality.” – Kate Zabriskie

ASPIRE- first time managers

Moving from Doing to getting things done

The key to success is leading and building your strong team

EXCEL- Managerial essentials

Managing managers and large teams

“Being a manager is about getting into the minds of the people you represent.” – Sandy Gallin

LEAD- Leadership excellence

Managing larger scale, scope and expectations as business leaders

“A leader is one who knows the way, goes the way and shows the way.” – John C. Maxwell

Client Testimonials:

"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch

“You can have brilliant ideas, but if you can’t get them across,
your ideas won’t get you anywhere.” – Lee Iacocca

“What you cannot measure, you cannot control. What you cannot control,
you cannot improve.” – Guillermo Colin Garcia

“Purposeful storytelling isn’t show business, it is good business.”
– Peter Guber

“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both.”
– David Caruso

“The customer’s perception is your reality.”
– Kate Zabriskie

“Being a manager is about getting into the minds of the people you represent.”
– Sandy Gallin

“A leader is one who knows the way, goes the way and shows the way.”
– John C. Maxwell