Competency Based Interviewing

Certification Programs

Helping you hire right!

Hiring for fitment is a skill that needs to be learnt and is not acquired as a function of seniority or position. For ‘Right fit- for Right job’, candidate selection needs to be based on valid assessment of competencies with the role. Subjective and gut feeling selections cost organizations dearly in terms of resources, time productivity and morale.
Standardized and proven interviewing methodology brings objectivity across interviewing panels and enables organisations to make the right selection.
Learning
Outcomes
      Learn the process of hiring right, through the structured method of Competency Based Interviewing ( CBI ) also called behaviour based interviewing
    • Learn CBI as a methodology
    • Understand nuances of stakeholder engagement through the recruitment process
    • Effective interviewing structure and steps
    • Competency based questioning and probing
    • Using STAR as a CBI questioning technique
    • Candidate evaluation and assessment
Target
Delegates
    • Business/ Team Leaders
    • Line Managers
    • Talent Managers
    • HR Recruitment team / HR Generalists
Pre-Work
    • Study the existing Talent Acquisition process, system, formats, competency structure for assessment and interview procedures
    • Identify opportunities to make the existing process robust
    • Design a personalized ‘individual participant case booklet’ as a real time recruitment case experience during the workshop
Learning
Journey
    • 2 to 3 days classroom session
    • Post workshop assignments and post workshop implementation of learnt concepts/ structures
    • Pre and Post evaluation for certification
Course
Content
    • Overview of CBI methodology and process
    • Historical background and recent research using a Competency-Based Approach
    • Stakeholder management throughout the talent acquisition process
    • Requisition to onboarding: role of the delegate
    • Assessing competencies – reviewing job descriptions
    • CV shortlisting and screening for fitment
    • Types and levels of interview structures – Individual/ group/ panel/ rounds
    • A Step by Step structured interview format
    • Types of interviewing question
    • Competency based interviewing questions: creating a question bank for reference
    • Competency based questioning and probing skills
    • STAR Interviewing technique
      •   Asking STAR format questions
        Probing for STAR replies
    • Evaluate candidate response and scoring
    • Objective selection through standardized process
    • Recommendations for the next stage of the selection process
    • Establishing your organizations brand during selection
    • Post workshop assignments and post workshop implementation of learnt concepts/ structures
    • Pre and Post evaluation for certification
Methodology
    • Individualized Case approach for each delegate
    • Role plays – extensively!
    • Use of video based learning, research sharing, brainstorming and group discussions
Courseware &
Learner kit
    • Manual with key constructs, tools and techniques
    • Flash cards for interviewing tips
    • Customised competency based questions
    • Softcopy or hardcopy format- as requested
Pre & Post
Workshop Boosters
    • Pre-workshop reflection/ assessment
    • Pre- workshop invite teaser
    • Post-workshop assessment
    • Mock or live interview for internal assessment for certification